Professional Integrative Care   |   Privacy Policy                                      (updated 2/22/2025)

This Privacy Policy ("Privacy Policy") for Professional Integrative Care, LLC ("PIC," "we," "us," or "our") explains how and why we collect, use, disclose, store, share, or otherwise process your personal information when you visit our website, www.professionalintegrativecare.com ("Website"), or otherwise use our services ("Services"), including but not limited to:

• Our Website and any site of ours that links to this Privacy Policy

• Our pages or advertisements on social media networks

• Engagement with us in other ways, including, for example, sales, marketing, emails, SMS/text messaging, patient consultations, blogs, events, and newsletters

• Any other methods by which we gather information from you and refer you to this Privacy Policy

By visiting our Website or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy does not apply to third-party websites that may be linked to or accessible from our Website. If you have questions, please contact us at info@professionalintegrativecare.com.

 

INFORMATION WE COLLECT

1. Personal Information You Submit

You may voluntarily provide personal information when interacting with us. This may include:

• Name

• Address

• Phone number

• Email address

• Date of birth

• Medical history

• Billing information

• Insurance details

• Any other information you choose to provide

The specific information collected depends on how you interact with our Website and Services.

2. Information Collected Automatically

When you visit our Website or use our Services, we may automatically collect certain information using cookies and similar tracking technologies, including:

• IP address

• Device type

• Unique device identifiers

• Browser type

• Operating system

• Pages viewed and interaction data

 

HOW WE USE THE INFORMATION

We may use collected information to:

• Provide medical services and patient care

• Schedule and send appointment reminders

• Respond to questions or requests

• Process registrations and manage patient portals

• Improve and optimize our Website and Services

• Communicate updates, educational content, and marketing materials

• Prevent fraud and ensure compliance with policies

• Comply with applicable laws and regulations

 

SMS TEXT MESSAGING PRIVACY DISCLOSURE

Opt-In and Consent

If you provide your mobile phone number and affirmatively opt in to receive SMS/text messages from PIC, you consent to receive text messages related to:

• Appointment scheduling and reminders

• Care coordination and follow-up communication

• Billing notifications

• Event invitations and practice updates

• Educational or promotional communications (if separately opted in)

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

Message frequency varies based on your interactions with our practice.

Message and data rates may apply according to your wireless carrier plan.

 

Opt-Out

You may opt out of receiving SMS messages at any time by:

• Replying STOP to any text message

• Replying HELP for assistance

• Contacting us at info@professionalintegrativecare.com

After you send STOP, you may receive one final confirmation message confirming your opt-out.

 

SMS Data Sharing

We do not sell, rent, or share your mobile phone number or SMS consent data with third parties for marketing purposes.

SMS consent and phone numbers collected for SMS communications will not be shared with third parties or affiliates for their marketing purposes. We may share your information with service providers who assist us in delivering SMS communications (such as messaging platforms), but only for the purpose of providing services on our behalf and in compliance with applicable laws.

 

Retention of SMS Data

We retain SMS consent records, opt-in documentation, and related communication logs as required to comply with applicable telecommunications regulations and carrier requirements. When no longer required for legal or operational purposes, this information will be securely deleted.

 

AUTHORIZATION TO CONTACT

By providing your contact information and opting in where required, you consent to receive communications from us via email, phone, and SMS/text message for healthcare-related and administrative purposes. You may withdraw consent at any time using the methods described above. Even if you opt out of marketing communications, we may continue to send transactional or healthcare-related communications necessary for providing care.

 

SHARING PERSONAL INFORMATION

We may disclose personal information to:

• Service providers and business partners assisting with healthcare operations, scheduling, billing, marketing, analytics, and communication services

• Legal authorities when required by law

• To protect against fraud or illegal activity

• Other third parties where you authorize us to share information

We do not sell personal information.

 

DATA SECURITY AND RETENTION

We implement reasonable technical, administrative, and organizational safeguards to protect personal information. However, no method of transmission over the Internet is completely secure.

We retain personal information only as long as necessary for legitimate business, healthcare, regulatory, or legal purposes. When retention is no longer necessary, information will be securely deleted or anonymized.

 

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to improve user experience, analyze site traffic, and enhance Services. You may control cookie preferences through your browser settings.

 

YOUR DATA RIGHTS

You may:

• Opt out of marketing communications

• Request access to your personal information

• Request correction of inaccurate information

Please contact info@professionalintegrativecare.com for assistance.

 

CHILDREN’S PRIVACY

Our Website and Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that such information has been collected, we will delete it in accordance with applicable law.

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Updates become effective upon posting. Continued use of the Website or Services constitutes acceptance of the revised policy.

 

CONTACT INFORMATION

Professional Integrative Care, LLC
4018 N Hampton Drive
Powell, OH 43065
Phone: 614-618-0017
Email: info@professionalintegrativecare.com